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DO NOT ATTEND THIS SCHOOL IF YOU ARE FINANCIAL AID RECIPIENT.

SNHU has an awful Financial Aid Department and there's a strong likelihood that any random student can be 鈥渇lagged鈥� for 鈥淪econdary Verification鈥�. When this happens it will be the death of your enrollment there. This will also mean you will not receive your Aid Package disbursement and will be dropped from your classes without appeal mid-term. Your aid will be canceled and then you'll be billed for your tuition.

My experience was as follows:... Read More I started my enrollment process at SNHU in July 2025 for the term starting in September. At no point did they request or offer the opportunity for me to submit my proof of Identity. Both FASFA and BM Technologies (SNHU's bank) asked for ID right away. I supplied it to these two agencies and both of them verified my Identity. FASFA cleared me to receive over $7,000 in Aid for the remainder of the year. BM Technologies also verified my Identity and opened my disbursement account. This represents the agency that gives the money and the agency that disburses it. SNHU is just the school that takes a cut.

After spending months of sometimes daily sometimes weekly contact with SNHU's admissions department I started school on Monday, September 1st. Then on Friday, September 5th I received an email saying I had been selected for 鈥淪econdary ID Verification鈥�,(they never conducted a first one). They wanted photos front and back of my ID and proof of live subject via video. This email was sent on September 5th, it came with a deadline of SEPTEMBER 5TH. Yes, the deadline was the same day they sent it out. I met this deadline and submitted all requested docs through SNHU's own third party provider's portal, with proof of live subject.

The ID provided was a brand new government issued ID, issued two months earlier and is fully compliant with all the new Federal TSA and Homeland Security protocols. A REALID Gold Star ID. I provided full facial recognition scan as well.

I subsequently submitted/uploaded a copy of my Birth certificate front and back, 3 different bank cards front and back in my name, and a second ancillary form of photo ID (photo ID badge from work)

I complained about making a request on the same day as the deadline. I called in as well. Got smart Alec responses and no reply dead-end emails back.

SNHU put all my Aid on hold while 鈥減rocessing鈥� my ID submission. Their provider, 鈥淧ersona鈥� said 3 to 5 business days. SNHU said they needed 7 to 10 business days. This time frame caused a delay in my funding as it was placed 鈥渙n hold鈥�.

After 10 business had expired and my Aid not being disbursed I called and emailed complaints. I had been attending classes and maintaining a grade average in excess of 96 percent in all my classes.

Despite all this, and 100 percent of the problem being SNHU's, I was dropped the day after my complaint about them taking longer than their own set time limit. I said, 鈥淚f I'm late on an assignment my grades suffer. Why are you allowed to be late if im not鈥�

The following day I received an email saying I'd been dropped from class because ,鈥漇NHU was unable to verify my Identity within the allotted 10 day time frame.鈥� Their time frame, their failure, their negligence, their incompetence, BUT MY LOSS, MY PUNISHMENT, MY AID HIJACKED. I'd been dropped from class mid-term and my FASFA money withheld.

They then had the nerve to bill me and tell me I owed then 6000 dollars even though I was approved for an Aid package from FASFA, but SNHU wasn't going to let me have it because they wouldn't accept my state of the art brand new State Issued ID, and abundant additional proofs, having met an exceeded 100% of their own submission requirements without them making any request whatsoever for additional verification. Just summarily dropped without legitimate justification or recourse.

I've filed a complaint with the Department of Education and the BBB. It's still an open case.

SNHU cost me months of time and hard work, followed by loss of my Financial Aid. This set me back four to six months on my education and destroyed many plans I had made while building my life around my attendance and expectation of cash disbursements to defray expenses I had incurred in so doing. I had to break promises made, looked like a liar and a fool to all my friends and family, and am experiencing mental pain and suffering as a result of SNHU's inexcusable, unprofessional and possibly criminal mistreatment of me.

If you expect to be treated well with professionalism and have hopes of receiving cash credits back as part of financing your education with FASFA funding DO NOT CHOOSE Southern New Hampshire University.

My SNHU experience has been nothing but frustrating and disappointing. I was told by my academic advisor for the last year (since April 2024) that this current term is my last term and that I have no additional classes to take. I have this in writing (via emails and program evaluations) numerous times over the last year, and two weeks before the end of this term, my advisor calls me and says "our system messed up. You actually aren't graduating this term and need more classes." Can you imagine mentally... Read More and financially planning to graduate for a whole year, and two weeks before said graduation, you get told oops, our system messed up, so sorry. I am beyond upset by SNHU's incompetence. I am most likely not going to finish my degree now because I do not have the funds, time, or energy to take even more classes. Prior to this fiasco, every term it was something new, some new issue that took WEEKS to MONTHS to figure out, and only because I would constantly email my advisor. Their advisors are not trained properly, nor do they exhibit any type of emotional intelligence. Save yourself the disappointment and frustration and go somewhere else.

First, let's address the elephant in the room... I see a few low-star reviews. Unfortunately, your education will only be as good as the effort you put into it. If you see an assignment and only do the bare minimum to get the grade, that's what you will have. You must be a self-starter and study the material to grasp the information thoroughly. The assignment gives you a great starting point, but a learner should go further and learn until they know what they want. Second, my experience was great.... Read More SNHU allowed me to go back to school regardless of my age. Everyone seemed to want me to succeed, and it showed. Instructors are easy to work with, though not at your beckon call. Surely your in-person instructors do not spend every waking moment waiting on your call? Like everything else in life... SNHU is what you make of it. I personally give them 5*!!!

I felt compelled to defend SNHU after reading some of these bad reviews. I honestly cannot base my review off anything with the finance department because I have been paying out of pocket since I began attending. Now, I'm in my early 30s and work in IT, but finishing my BA in Psychology. The adminissions department made the process so easy for me. They actually reached out on my behalf to a community college I attended that I couldn't even get ahold of to transfer any credits. Because of my military... Read More background, they also informed me I was sitting on credits I had no idea I even had! My advisor calls me every other week to see how I am doing. If you're not the best with technology, I could see why it could be frustrating pursuing a degree online. Their interface has improved a lot in the last year, also. All my instructors so far have been accessible, sometimes things get lost in translation with teachers via e-mail, but that seems typical of any work/school situation. The college has a pretty reasonable tuition fee. I am not sure you're going to get much better rates for the quality of education. I have about a year left with the Psychology program. You get what you put in, honestly. If you read all the required material and actually enjoy Psychology, you will succeed. If not, you might struggle. If I did not already work full time (which is how I am able to pay out-of-pocket), I would be finished with my BA by now. Maybe it is because they're located in New Hampshire and I lived near this college for almost 5 years, but for an online program they are flexible and affordable.

I am an adult learner that returned to complete my degree. I was so impressed by the education level of the professors. I had numerous outstanding professors that worked hard to make sure we were engaged as online learners. I loved the format of 8 weeks for each class. Each class followed a similar format of milestones to be met over the span of 8 weeks. If you followed the directives it was easy to plan out the work needed to get the projects done. I learned a great deal and enjoyed the process.... Read More I found the books and material up to date and relevant. I found the professors engaged and eager to assist in any way they could. Standards were high for many and hard work was required to succeed.

I am currently finishing up my last test at SNHU. I have read so many bad reviews here and it is totally not my experience. I used VA benefits which meant 0 out of pocket expenses for me. All the advisers are great but you half to communicate with them if you need help. The tutoring services are helpful but you half to communicate your specific needs to them. The instructors are a mixed bag from great to terrible but that is with any college or university. The courses themselves are easy to navigate... Read More and understand. The courses do require independent research and lots of writing. I have had no issues and have found the whole experience to be quit pleasant. Most of the poor reviews center around financial issues which I cannot speak to because I used VA educational benefits, so I recommend you thoughtfully research that for yourself. I have been able to get certified as a teacher in Texas with the degree from SNHU contingent upon me completing my final term which just started this week. I landed a paid teaching position with an institution of higher learning based on my degree from SNHU. I have not used any career services but my son has and he found them helpful. I did find some instructors to be biased toward their own political opinions but I was never punished for not subscribing to those beliefs. Some of the courses do feel repetitive especially the Psychology classes towards the end. SNHU transferred most all of my credits from military training schools and other universities with no problem. I had an Associates degree coming into the program which helped me get a degree in two years. You can take more than two classes per term but I would recommend starting with just the two until you really get comfortable with the online format. I spend an average of between 5 and 10 hours a week working on assignments. Most of that time is dedicated to research and writing. Overall, I recommend this University but warn that it is not for those who require hand holding. This school is based on the students taking initiative, asking questions, and working independently. My word of advice is simply communication!! You half to be your own advocate and speak up when an issue comes up because in life issues always come up. Actively engage your instructors, advisors, tutors, and financial services rep. Good luck and God speed!! Final thought鈥� I read a review that stated people of faith were not treated well. I disagree. I clearly state that I am a God fearing Christian in every introductory post for all my courses and I have never felt discriminated against. If you have opinions be prepared to make educated, researched, and well explained arguments on their behalf or just keep them to yourself. You can makes A鈥檚 with either tact.

I will first start by saying when I signed up I had high hopes and every intention of putting all that I could into graduating. I am a mother of 3 and worked full time, however my son ended up having issues and needing surgery and so many things started happening in my life which is completely my fault but I still felt that I could do this and I tried but I am not the greatest with technology, I am not terrible by any means but I found their system was very confusing but the online books became my... Read More biggest issue, I couldn't download them no matter what I tried and I explained this and on top of that I could not afford to purchase microsoft word which every assignment was required to be done on and I was not told this until we were already starting the class and it was just so difficult. The adviser was not helpful to me, she was nice but I didn't find her to be helpful and I am upset because they just wrote me off and they took my financial aide and didn't even try and I couldn't afford to pay out of pocket but regardless my experience was nothing like I thought.

I have been attending SNHU since January 2021 and I absolutely love it. While getting my associates degree through my community college, I received no support from the school. At SNHU my counselor registers my classes for me, checks in with me once a semester, and is always there to answer my questions. I enjoy the class content and I have had a few tough professors. Honestly, taking classes online is what YOU make of it. You can either do enough to get a passing grade, or take it further. Also,... Read More the tuition is affordable. The colleges in my state were double the price for taking classes online. I am very happy with SNHU.

When I first started with SNHU it was great, everyone seemed so nice and helpful. As the semesters went on,I noticed that the helpful support and quality course materials had started to dissipate. The majority of the office staff at SNHU appear to be air headed students with no experience in customer service. Im seriously considering leaving this institution, if you file a dispute they will never side with the student. They act as if their professors can do no wrong, but their not even real professors.... Read More They stand firm by the rubric, and issue assignments that have been pre-determined by some committee prior to the semester. My advisor refused to let me talk to the dean and I'm just not feeling this school anymore. They start off great, but once they get you enrolled they could care less about your issues as a student. Im going to petition for the VA to stop supporting this institution. They need to learn how to treat people, especially veterans.

Proceed with caution. I was excited to attend Southern New Hampshire. I was supposed to graduate this year and instead my life was turned upside down and I was left with a balance over $8,000. During COVID my State which is Michigan was on a strict stay at home order. Around that time the Department of Education requested a notarized Statement of Identification form which I could not provide, being that everything including the courthouse was closed. This resulted in my money being sent back and... Read More me being left with a balance for classes I had already completed. No matter what I say they refuse to listen and their appeals department keeps denying me. Up until then I was pleased with the school. Now I am disappointed and feel they don鈥檛 stand by their values. I work full time, and I am a single mom of two disabled children. I can鈥檛 believe after working so hard all these years my educationally journey would鈥檝e turned out this way due to no fault of my own. If you want a University with understanding and compassion employees who aim for the success of their students please look elsewhere.

I just graduated from this school with my Bachelor of Arts in Psychology. I had an awesome experience with this school and considering returning for my Masters. Every employer I applied to accepts my degree, which SNHU is a non profit that has been around for years. I had three advisors during my time with the school and they really went to the bat for me. My career advisor gave me a lot of awesome tips and tricks for applying for jobs and fixing up my resume and Linked profile. I enjoyed my courses.... Read More I learned a lot about my field. A lot of the projects I did for my Psychology courses was very much similar to the work that Psychologists do when working in research. Since I was doing the general track in my program, I was allowed to pick some of my courses. I had some good instructors, there were a couple of them that were tough, but you find that at any school. The instructors were very educated and had a lot of experience in the psychology field. I have seen some negative reviews on SNHU on this website and when reading these reviews, I noticed that a lot of complaints are made by students who are not willing to be accountable for what they signed up for, are not willing to put forth effort towards their degree, and expect the easy route. College is a lot of hard work and commitment. Even if you have circumstances that happen in your life, you have to be able to deal with them and still balance school if you are a student. If you are an online student at any school, you have to be self motivated and good at prioritizing. You also have to be willing to put in the hard work if you want to do well. If you sign up and expect to just slid by, that will not only show in your school work, but employers will also notice that and you won't be able to succeed in anything in life, much less a college online program. If you sign up for college, online or campus, you need to be committed to seeing it through. If you are not willing to put in a lot of effort in coursework, are not committed and motivated, and are not willing to prioritize being a student with anything going on in life, then it may not be a good idea to sign up for college whether online or campus. Remember if you drop a course or fail, you face penalties with financial aid and will be required to pay that money back. Also if you drop out and took out loans, you have to pay that money back too. Welcome to adulthood. You have to take responsibility for everything you sign up for.

I am transfer student and a senior at SNHU with 8 course remaining before graduation. I am amazed at the bold lies I have read here about SNHU. I feel the need to address some falsehoods before I even begin a review of my own: The school is regionally accredited - nationally recognized as the highest level of accreditation and is enjoyed both by State Universities and high caliber private educational institutions. SNHU is a private, nonprofit university. It is not a diploma mill. Many reviewers seemed... Read More disappointed that their online experience wasn't a cake-walk and complained that when they failed to apply themselves, they received failing grades (the exact opposite of what one would expect of a diploma mill). I say... sour grapes. Having attended a brick and mortar, state university for undergraduate courses in business and psychology, as well as online, distance learning with other regionally accredited schools, my experience with SNHU has been on par with both classrooms. I was able to maintain a 4.0/4.0 GPA at another school with some effort, and after a few terms with SNHU I've been able to maintain a 4.0 GPA, again, with some effort. It's not a "gimme" or a freebie. Neither will it be the most difficult coursework you can find. It may sound cliche, but you'll likely get out of it what you put into it. So far, I've participated in courses for international business, business law, business systems analysis and design, and managerial accounting. The courses are informative and timely (business implications of the Covid-19 pandemic were a recurring sub-theme in my international business class last term) and the courses are lead by experienced faculty, My business law professor was a practicing attorney (JD) with an MBA. I really couldn't have asked for better instructors. My advisor was busy but attentive and helped me navigate degree selection that married up may past education with my future goals. We selected a Business Administration bachelor's with a focus in Industrial and Organizational Psychology and I intend to pursue my Master's degree with SNHU as well... a MS in Industrial and Organizational Psychology, effectively allowing me to switch career paths from Business Administration to Organizational Psychology without losing the substantive past coursework from my past college experience. 90 credit hours transferred, which put me on a graduation path in a year's time, with no anticipated hiccups before I'll be able to begin my master's degree.

Reading all these bad reviews I have a feel we talk about different schools. I never experienced any issues with financial services or advisers. Some professors ( with PhD) were not professional. The only complain I have is that they don't care about their reputation. They accept low intellect people who can't make it thru and then blame school. THEY SHOULD STOP ACCEPT JUST ANYONE AND RUIN REPUTATION. They also have to record some lectures and update their curriculum more often. This school is like... Read More decent state school but with stupid politics to let unqualified students in.

I loved going to this school! I went on-campus and it was lovely. The campus is beautiful and the buildings are all being re-done. There is tons of grass space where you're able to hang out, play games, study, have lunch, etc. The library is the most beautiful building. It's huge and offers many different private rooms for you to study, meet with groups for class, or get work done. The professors are invested and truly care about their students. They're always willing to meet with you before or after... Read More class with any questions or concerns you have regardless if it's related to class or not. The food program offers a wide variety for you to chose from. There is a salad station, pasta station, sandwiches and wraps, pizza, Mexican, and grill. Within each of these stations there are tons of options. There are tons of different clubs and organizations students can participate in as well as different work-study jobs to apply for. I highly recommend this school to anyone who may be interested!

I am currently attending SNHU, I have one word, RUN! This school is way too expensive. I have been attending for 2 years and they charge way too much for tuition. The instructors really don't care about the students, they don't engage, they rely solely on the rubric and are bad at helping with extra questions you may have. The past 4 terms we're a majority of learning how to find proper sources and they test you on your sources. So far after taking so many classes I can officially say I don't know... Read More anything about psychology, but hey, I can tell you how to find good sources, and how to accurately listen to music and look at paintings.

I was very excited to begin my bachelors in psychology and my advisor was very helpful setting up my classes and being interactive with me; emailing and calling me to check in. This was my first time attending an online school and the online classroom was relatively simple. It was also convenient to attend fully online. The online library was very extensive and useful for the assignments that were required of me. The writing center was not the most helpful; when I turned in a paper for help and feedback,... Read More the questions and clarification I had requested regarding certain aspects of APA were responded to by giving me the Owl Perdue APA website link. An incredibly irritating situation was when I was told during my second to last class of my degree that I was going to have to pay for my last class out of pocket which was very frustrating seeing as I was not working (I am a military spouse and we had just moved overseas) and I had a limited amount of time to find the funding for it. The individuals I communicated with in the financial department were friendly and they directed me to their scholarships, most of which are for students fulltime on campus and therefor useless to me. TIP: If you are going to file a dispute concerning money, do not expect it to come out in your favor. Even if they are in the wrong, expect a fight and a lot of back and forth. SNHU is nonprofit but they are greedy and will look to get and keep money from students any way they can. Be sure to look into what discounts they have and make sure they are applied because they will not tell you during the enrollment that they have any. They also charge $150 to petition to graduate which is ridiculous. The professors were hit and miss with how engaged and helpful they were but I overall felt that I was reading the materials and teaching myself. The professors were responsive and understanding for the most part if I was having trouble understanding an assignment or if personal issues came up. The final projects for the classes were very repetitive with only a few being truly fun and interesting. The absolute worse professor I had was during my final capstone class. The assignments were unclear and her feedback provided on the rubric was very condescending which made me feel even more disconnected from the course and made me apprehensive to communicate with her. I overall feel that all of the previous courses I took, at least concerning the assignments and final projects, did not prepare me for the final project in that course. Now that I am done it seems they have washed their hands of me. They have not assisted with career placement or resources and they have not questioned whether I want to go further with my education and resources regarding that. They got my money and that all they were concerned with. I cannot say to definitely attend or not attend this school but I can say proceed with caution. Get as much info as you can to get a feel for the school before you decide and if you start and find it is not for you, get out asap because you will not be able to withdraw and get your refund after the first week (which is really not an adequate amount of time).