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I have several degrees/diplomas/certificates from academics and find it very discouraging that the UOPX has so much potential to become the best online university today but sometimes are not hiring their best. Unfortunately, their best do not come from the UOPX because they can't hire graduates that have both Masters and Doctorate degrees from UOPX because it is a conflict of interest. The instructors that are hired are from "OTHER ACCREDITED" universities. The downfall is the lack of participation... Read More and follow-through with the academic advisors and the miscommunication with the financial aid advisors. The complaints that have been viewed are not about the classes themselves but about the experience. I received my Masters degree from UOP am currently in the Doctorate program and I must empathize with students because prior I had such a horrific experience with UOP in the Masters program but I pushed through. I been taught by instructors in classroom, live-streaming webs, independent studies and online settings to continue education. Online is the epitome of independent study and is not for a student that needs a great deal of attention. I transferred to UOPX from CU because the experience was not good. I've had poor experiences with every college attended regarding academic and financial advisors throughout my career. The best advice I can give it to reach out and make yourself heard if you feel you are not getting what you deserve professionally or academically. The UOPX has it's faults but I have been pursuing degrees for more than 30 years (preschool, kindergarten, middle school, high school, community colleges, private colleges and universities) and if you haven't conditioned yourself to succeed - no matter what personal issues (divorce, death, loss, health ...) or obstacles (unexpected catastrophic events, financial loss, foreclosure, bankruptcy ...) then college is not for you. If you buy and cheat to get your degree and don't work for it - that's on you and is no reflection on UOPX and implies that the quality of classes are above expectations.

I am a doctoral student from the University of Phoenix Online. I have been a student and completed two degree programs since 2003(BS in Criminal Justice, MBA/TM) and currently am enrolled in the Doctorate of Management Program. I have enjoyed networking and gained considerable knowledge at the University of Pheonix in both degree programs. I have a deep respect for the facilitators and instructors who I have had the priviledge of working with throughout the years. There have always been issues with... Read More how administration handles their finance and academic counseling, but until recently I have been one step ahead and tried to keep pace. I have finished all my credits for the DM program and have been tossed around like a volley ball through the proposal submission and review process for more than a year and a half. On advice from my chair and committee I have remained vigilant and I have made every effort to meet submission requirements and rewrites in a timely manner so that I would avoid having to do a 4th year residency because of funding allocations not being available. I completed my credits for course work in December 2012 which included my 3rd year residency. Despite my efforts and proactivity university policy changes and poor staffing for meeting the needs of proposal review and IRB acceptance have forced me into a 4th year residency, which the university now says I must pay for in order to finish my degree. After three programs and $129,000 and constant flux in academic policy and procedures those of us in long standing have not been grandfathered in and now must pay the cost of poor planning on the part of the university. Because the university grew faster than it could accomodate the students in the DM program many of us have been left out in the cold. Problems stemming from no doctoral chais and committee members available for guidance to additional costs that were not known by the doctoral candidate to lack of continuity in reviewers on proposal and application guidelines. Each month additional out of pocket costs abounded long after loan moneies were depleted. Given my family situation I must now withdraw from school short of the final submissal of my proposal because of a 4th year residecy requirement requiring an additional $1700 that is the product of the university's poor financial management practices and lack of qualified staffing inadequate to serve their students in the IRB process. Unfortunately for me, I am unable to meet the additional financial burden. My student loans will be in the realm of $800 a month. After 10 years working toward this edducational journey, the university has once again failed to meet my expectations. University of Phoenix is no longer the university it once was and I would hesitate to recommend espeially the doctoral program to anyone as a credible program. I met the obligation to educate myself and support the university. They have yet to meet their obligation to me for the money they have taken for this educational opportunity. I have the right to the expectation of value for the dollar paid into my education.