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The student support and financial support staff at The University of Phoenix are the heroes of my educational experience. I have been with Phoenix since their online platform was Axia before it switched to Blackbaud. I have watched the organization, grow, shift and pivot to meet the needs of their adult working students: students with families, students with full time or overtime jobs. UOPX has FOREVER had a student-first priority and it shows. I always felt more empowered (instead of exhausted)... Read More after a call with the academic counselors. I always felt like a had a solid plan after talking with the finance counselors. I am beyond thankful for my time with the university. I am grateful for the support the university offered that allowed me to reach my goals and keep my promise to myself. Their support allowed me to make my mother proud as the first of my siblings to attain a college degree- I am just getting started.

Review for the University of Phoenix

From the very beginning of my journey, the University of Phoenix has been absolutely wonderful. Taylor was the very first person who helped me get started, and she made everything so easy and welcoming. Since then, every experience I’ve had—with professors, staff, and support services—has been consistently positive.

Any time I’ve called with a question or needed help, I’ve been met with professionalism, kindness, and genuine care. Everyone I’ve interacted with has... Read More gone above and beyond to make sure I had the support I needed. As a student balancing a lot in my life, that support has meant more to me than words can fully express.

Thank you, University of Phoenix, for making me feel seen, supported, and capable every step of the way. I truly appreciate everything you’ve done for me.

Sincerely,
Ana Alaniz

I began this journey in February 2024. My son passed away unexpectedly in March 2024. It has been very difficult for me, but I have received so much support from the instructors and staff members. I hit many obstacles and wanted to stop many times. I spoke with academic counselors who guided me and helped me stay on track. I feel that I have been learning alot in my classes. The pace is good because I have time to complete assignments at my own pace. Any time I have reached out to an instructor with... Read More difficulty on an assignment, they have responded in a timely manner. I am thankful for the experience. I am online but I feel as though I have gained a community. This community has been imperative in not only in the academic aspect but as a part of my healing journey. I feel as though my life moving forward has promise and hope. I feel that I am not just a random person, but I am a special and unique person. This is the feeling I experience with each encounter with a representative of the University of Phoenix. I matter. My success matters. I am not doing this alone.

I completed my associates and my Bachelor's Degree at this school and i really enjoyed my experience. I was able to work full time and be a parent while doing so. The school is expensive and I had a few teachers and assignments that i didn't like but I feel like i would have had that experience anywhere. Most of my instructors were knowledgeable and helpful. I was able to get support from my advisor when needed and i never had any issues with financial advisors. I have not had any issues finding... Read More work since graduating. I actually started a job as a Social Worker just two months after graduation. In my opinion if you are a self motivated individual who is able to read materials and get the work done with direct supervision you will find that a degree at this school is very attainable and enjoyable. I am currently looking to get my masters and would love to return to UOP but unfortunately, they do not have the degree option i am looking for. I would recommend this school to anyone who has a busy lifestyle but is self-sufficient.

I have attended the University of Phoenix for about three years now, and I am transferring to a different college as soon as I finish the class that I am currently in because I cannot endure the stupidity any longer. The assignment descriptions are too vague and leave out critical information for the assignments. Currently I am in PSY/335 and the team assignment instructed each team member to choose an article and complete the proposal questions, then consolidate each member's contribution and choose... Read More a topic for the remaining two questions which will be answered as a team. I completed my portion early in the week and submitted it. The instructor posted in the class discussion, in response to one student's question, on Friday and stated that the team was to choose a topic then each member was to choose their article that related to that topic and complete the proposal. Since the team chose a different topic than what I had used for my assignment contribution I was forced to complete a second assignment. Additionally, I am constantly teamed up with idiots for the team assignment, which impacts my grade based upon their inferior intellect. I am paying to attend this school and my grade should not be impacted by the lack of intelligence of my team members. In my last class I lost points for the formatting of my citations, the citations that were created using the reference and citation generator that is provided in the University of Phoenix' university library. The instructor took points off of my grade for using the generator that the school provided, I still got an A in that class, but I was very upset. They also mismanage the funding from the Pell Grant, I had to call the finance department and ask them why I had not received the funds that I had earned. They eventually released the funds to me, but I do not feel confident in their ability to handle my Pell Grant funds. I cannot wait to transfer out of the University of Phoenix and into a school that has a better quality of instructors, students, and course material.

This University is fast-paced, finishing a class every five weeks; it is up to YOU whether or not you earn those three credits after that. How bad do you want it? They have an LOA option that I utilized a couple of times to take care of things and take a 'little break' since the courses are one after the other. I do wish there were more graduating ceremonies in the state of Texas, though. Texas is such a LARGE state, and a lot of Texas students enrolled, having a ceremony every three months would... Read More be GREAT!

University of Phoenix was a great option for my Bachelor's program. While online education was difficult, using their platform made it easy and possible for me to earn a degree when I would not otherwise have been able to. The user capability and ease of access allowed me to work around my busy schedule to earn a degree and change my path in life. With the degree I earned there I was able to go on and get a second degree in education to be able to teach others and use the knowledge I learned in my... Read More psychology degree to teach high school. Other than the price, I would recommend University of Phoenix.

My degree program was manageable for adults who are working and/or have children. In this program, one course was taken at a time for 6 weeks. The program included a lot of group interaction and projects. The book and class materials will included in the tuition so any materials needed for the classes were online. I felt that this program included a lot of self-teaching. The professors could be emailed when there were questions or difficulties, but there were not videos or webinars that would instruct... Read More students throughout the course. For people who are good at reading and analyzing material in order to teach themselves the content, this program would be suitable. I liked concentrating on one class at a time, and the length of each class seemed adequate in order to master the material.

I was being pushed by my chain of command to get a degree. We desperately needed officers at the time. I will say I did not do enough research. I had not been in high school in 15 years and was looking for a program to help me consolidate the random credits I had learned from several different community schools. No one told me you have to get at least 60% of credits from your gradating school. No one had ever explained that there is a difference between semesters and quarters. I had no idea there... Read More was actually very little you could do with a Bachelor's of pscyh degree. I really went into this very blind. I have a traumatic brain injury, was still in the military, and I found the program to be very easy... that however is not a good thing to me. I think that a college education should be hard. I do not feel like I was challenged or that the program made me prepared for continuing. I also do not feel that education should be so expensive. I will probably die before I pay off my student loans, and I wound up with a degree most schools scoff at. I think if you have the time and the resources you can do better. I honestly had like zero conflict with the instructors. I think everyone was very nice, but I was not going to school to make friends. I was going to get an education, and to further my military career. Again, I think that if you are not being pushed into a program you should take the time to speak with a career counselor that does not work for the institution.

Just like any other institution, the University of Phoenix had its ups and downs. After attending both brick and mortar and online universities I can conclude that it is much easier in a brick and mortar classroom to get lost in the nether and avoid participation, but still, come out with an A. This is not the case with online schools such as University of Phoenix participation is required to pass. However, I got a lot more out of the class. I would have to say the work was more difficult because... Read More to participate in class it is mandatory that you read everybodys responses on top of required texts. You also had to write more than just the weekly assignments and term papers because to respond to your classmates you must write out your responses. The benefit of education online is that it allows you to adjust school around your work and family schedule rather than adjusting family and work around class schedules.

University of Phoenix is a joke. This is a money hungry school that does not provide the support the students need. I was on a leave of absence and needed it extended. I could not get my academic advisor to respond hardly ever and when he finally did, he assured me that he would extend my leave of absence for me because the system would not allow me to complete the form. Now I have received a letter stating that I owe them money for the classes I was signed up for during my leave of absence and that... Read More it has gone to a collection agency called FMS. FMS is also useless and states that because I did not fill out the form to extend my leave of absence, I am responsible for the money they say I owe. I explained 6 times that I was unable to do so because their website would not allow me to and that my advisor explained he would go into the system and change it for me. I kept getting the same response from the lady on the phone that I owe the money because I failed to fill out the form. AVOID THIS SCHOOL AT ALL COST. All they want is your money and they will lie and manipulate you until you owe them money and then they'll send you to collections even though it's their fault that things went wrong.

The University of Phoenix was a great experience for me personally because I am a mother, military spouse, employed and a volunteer. The online courses allowed me to interact with other people in my situation, therefore making better understanding relationships. I was able to achieve everyday activities listed and still earn my bachelors degree, especially always moving from duty station to another. The school was very understanding of my affiliation to the military and worked with me every step... Read More of the way.

I was happy with UOP the first couple of years, but as I started getting to my upper division courses, the price for those courses literally doubled! As everyone knows by now, UOP already charges about 110% more than a community college, but that is only for the lower division courses...being slapped with another 100% increase was not acceptable. On top of that, I was told my degree plan was being discontinued due to a government study that proved a graduate from this school would not earn enough... Read More in the first year of working in the field of study/degree to be able to make the loan payments. The underlying meaning...UOP charges so much for tuition, the government finally stepped in. Now, I'm trying to transfer to another school to finish my degree, but UOP is refusing to release my transcripts because I was left with a balance due for nothing. They used up almost all of my yearly allotted financial aid and now they want more $$ out of my pocket....and I still don't have a degree.